Terms of Service

These Terms of Service (the “Terms”) are a binding contract between you and BabelOn Incorporated d/b/a Cardbop (“Cardbop,” “we,” “us,” or “our”). They govern your access to and use of cardbop.com, the card builder, any account you create, and every order you place (together, the “Services”).

By using the Services, creating an account, uploading a photo, checking the rights-confirmation box, or placing an order, you accept these Terms and our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not use the Services.

Please read Section 16 (Disclaimers), Section 17 (Limitation of Liability), Section 18 (Indemnification), and Section 20 (Dispute Resolution and Arbitration) carefully. They limit our liability to you, require you to cover certain claims, and affect how disputes are resolved.

If you are entering into these Terms on behalf of a company, team, club, league, school, or other organization, you represent that you have authority to bind that organization, and “you” means both you and that organization.

Cardbop is a trade name (d/b/a) of BabelOn Incorporated. BabelOn Incorporatedis the party that contracts with you, charges you, ships to you, and is named in every disclaimer, limitation, release, and indemnity in these Terms. References to “Cardbop” in these Terms, on the site, in order confirmations, or in any other communication mean BabelOn Incorporated unless we say otherwise.

Wherever these Terms protect us, that protection extends to BabelOn Incorporatedand its parents, subsidiaries, affiliates, officers, directors, shareholders, employees, contractors, agents, suppliers, print and fulfillment partners, and licensors (together, the “CardbopParties”).

You must be at least 18 years old and able to form a binding contract to use the Services. The Services are offered from the United States and we currently ship only to United States addresses.

Many cards are of children — a parent making a card of their kid is one of the most common things people do here. That is fine and expected. But the account holder, the person uploading, and the purchaser must be an adult, and the adult is responsible for the permissions described in Section 6.

You may not use the Services if you are barred from doing so under applicable law, or if we have previously terminated your account.

You can design a card without an account, but saving designs, sharing packs, and viewing order history require one. You agree to provide accurate information, to keep your credentials confidential, and to be responsible for everything that happens under your account.

Tell us promptly at contact@cardbop.com if you suspect unauthorized use. We are not liable for losses arising from someone else using your account, whether or not you authorized it.

We manufacture physical, made-to-order trading cards from the images and text you provide. A Display Card is a single card in a display case. A 10-card Card Pack is 10 cards in one sealed pack. Designing is free; you pay only when you place an order.

Every card is a custom, personalized good made specifically for you. Nothing we print is held in stock, and nothing can be resold to another customer. This is why the refund terms in Section 12 are what they are.

Printed cards are physical objects produced by industrial processes. Color, trim, centering, gloss, and cut vary slightly from screen previews and between print runs. On-screen previews are representations, not exact proofs. Minor variation of this kind is normal manufacturing tolerance and is not a defect.

“Your Content” means everything you upload, enter, or submit: photographs, images, artwork, logos, names, nicknames, team names, statistics, dates, messages on the back of a card, and anything else that ends up on a card or in your account.

You are solely responsible for Your Content. We are a printer acting on your instructions. We do not verify ownership, we cannot know who is in a photograph, and we rely entirely on the representations you make below.

Each time you upload content, confirm the rights checkbox, or place an order, you represent and warrant to us that all of the following are true:

• You own the imagery, or hold all rights necessary to use it. You either created the photograph or image yourself, or you have obtained from the copyright owner all licenses and permissions needed to reproduce it, print it on physical merchandise, and have it manufactured by a third-party printer on your behalf.
• You have permission from every person shown. You have the consent of each identifiable individual in the imagery to use their name, image, likeness, and persona on a printed card — and where that person is a minor, you are their parent or legal guardian, or you have the documented permission of their parent or legal guardian.
• You hold rights to every name and mark you enter. Any team name, club name, league name, school name, sponsor name, logo, mascot, jersey number, or other mark that appears on your card is yours to use, or you have permission from the rights holder to use it in this way.
• Photographs you did not take are licensed. Photographs taken by a professional or team photographer are typically owned by that photographer, not by the subject or the person who purchased prints. Buying a photo, receiving a digital file, or being the person in the picture does not by itself give you the right to reproduce it on merchandise. You confirm you have secured that right.
• Your Content is lawful and non-infringing. It does not infringe or misappropriate any copyright, trademark, trade dress, patent, trade secret, right of publicity or privacy, moral right, or any other right of any person or entity, and it does not violate any law or any contract you are subject to.
• Your Content is not prohibited. It complies with Section 8.

These representations are a material inducement to us printing anything at all. We rely on them, and you make them again with every order.

If a claim is brought against us because of content you supplied, Section 18 requires you — not us — to defend, indemnify, and pay for it.

You keep ownership of Your Content. We do not claim it.

You grant BabelOn Incorporated a non-exclusive, worldwide, royalty-free, fully paid, sublicensable license to host, store, reproduce, modify (for formatting, cropping, color correction, and layout), transmit, and display Your Content, and to have it printed and manufactured by our production partners, solely to operate the Services and to produce, package, and deliver your order.

This license lasts as long as we need it to fulfil your order, provide support, honor reprints and reorders, and keep the records described in the Privacy Policy. It ends when we delete Your Content, except for copies retained in routine backups and in records we are required to keep.

We will not use your photos or card content in marketing without asking you first, and we do not use them to train machine-learning models. If you ever give us permission to feature your card, that permission is separate from this license and you can withdraw it going forward.

You may not use the Services to create, order, or transmit content that:

• infringes anyone's copyright, trademark, publicity, privacy, or other rights;
• depicts a minor in a sexualized, exploitative, or endangering way, or is otherwise child sexual abuse material;
• is sexually explicit, obscene, or pornographic;
• harasses, bullies, threatens, defames, or targets any person, including making a card intended to mock or humiliate someone;
• promotes hatred or violence against people based on race, ethnicity, national origin, religion, disability, sex, gender identity, sexual orientation, age, or veteran status, or displays hate-group symbols;
• depicts graphic violence, gore, or self-harm;
• promotes or facilitates illegal activity, illegal drugs, weapons trafficking, or terrorism;
• impersonates another person or falsely suggests endorsement, affiliation, licensing, or sponsorship by any athlete, celebrity, team, league, school, brand, or organization;
• reproduces licensed sports properties, professional team marks, or trading-card brands in a way that suggests an official or licensed product;
• constitutes counterfeit goods, forged memorabilia, or anything designed to be passed off as an authentic or officially licensed collectible;
• contains malware, or is designed to interfere with the Services.

You also may not:

• scrape, crawl, reverse engineer, decompile, or attempt to derive the source code of the Services;
• circumvent rate limits, bot protection, authentication, or any technical restriction;
• use the Services to build a competing product, or resell access to the card builder;
• place orders fraudulently, use stolen payment credentials, or abuse promotions, discount codes, or refunds;
• upload another person's photograph in order to create a card about them without their knowledge or consent;
• use the Services in violation of any applicable law, export control, or sanctions regime.

We have no obligation to monitor or review Your Content, and we do not pre-screen orders for rights ownership. Nothing in these Terms creates a duty to police what customers upload, and our failure to catch a problem is never a waiver of your obligations under Section 6.

We nonetheless reserve the absolute right, at any time and in our sole discretion, without notice and without liability, to:

• review, refuse, cancel, delay, or halt any order, before or after payment;
• remove or refuse to print any content we believe may violate these Terms or any law, or that we simply prefer not to print;
• ask you for documentation substantiating your rights to imagery, and to hold an order until you provide it;
• suspend or terminate an account; and
• report unlawful content to law enforcement.

If we cancel an order under this Section before it has been produced, our only obligation is to refund what you paid for the cancelled items. Approving, printing, or shipping an order is not a determination by us that Your Content is lawful, licensed, or non-infringing, and is not an endorsement of it.

Placing an order is an offer to buy. A contract forms only when we accept your order, which happens when we begin production or ship it — not when you submit payment and not when Stripe sends a receipt.

Current prices are $20 for a Display Card and $35 for a 10-card Card Pack, exclusive of shipping and tax. Prices, promotions, and product configurations may change at any time, though a change will not affect an order we have already accepted.

Payments are processed by Stripe, and are also subject to Stripe's own terms. We never receive or store your full card number. You represent that you are authorized to use the payment method you provide.

Pricing errors. If a product is listed at an obviously incorrect price due to a typographical, system, or data error, we may cancel the affected order even after it is confirmed, and refund you in full.

Promotions. Discounts and promotional codes are limited-time, apply as stated at checkout, cannot be combined unless we say so, have no cash value, and may be withdrawn or modified at any time. We may void discounts obtained through error, abuse, or resale.

Taxes. Sales tax is calculated at checkout where applicable and is your responsibility.

Chargebacks. If you dispute a charge with your bank instead of contacting us, we may suspend your account and decline future orders. We will contest chargebacks for orders that were produced and delivered as designed.

We ship to United States addresses. Production and delivery estimates are estimates only, are not guarantees, and are not of the essence of this contract. We are not liable for delays caused by carriers, weather, customs, incorrect addresses, or anything outside our reasonable control.

You are responsible for the shipping address you provide. We are not responsible for orders delivered to an address you entered incorrectly, or for packages stolen after the carrier records delivery.

Title and risk of loss pass to you when we hand the order to the carrier.

Every card is manufactured to your specification and cannot be resold. Accordingly:

All sales are final. Custom cards are not returnable or refundable, and orders cannot be changed or cancelled once production has begun.

Please proof your design carefully. We print what you submit. We are not responsible for errors in Your Content — misspelled names, wrong dates, incorrect statistics, low-resolution or blurry photos, poor cropping, or a design choice you later regret. The preview screens are your opportunity to catch these before you order.

What we do stand behind. If your order arrives with a manufacturing defect, a print error caused by us, a wrong item, a missing item, or damage in transit, contact us within 30 days of delivery at contact@cardbop.com with your order number and photographs of the problem. If we confirm the issue, we will, at our option, reprint the affected items or refund what you paid for them.

That reprint or refund is your sole and exclusive remedy, and it is limited to the affected items. Claims made after 30 days are waived. We may require you to return or dispose of the defective items before we reship.

Color, trim, centering, and finish variation within normal manufacturing tolerance, and differences between a screen preview and a printed card, are not defects.

Any refund we do issue goes back to the original payment method. Shipping charges are not refundable except where the entire order was our error.

The Services — including the site, the card builder, our card templates, layouts, frames, borders, holo and foil treatments, backgrounds, icons, typography choices, sample art, copy, and the Cardbop name and logo — are owned by BabelOn Incorporated or our licensors and are protected by copyright, trademark, and other laws.

We grant you a limited, revocable, non-exclusive, non-transferable license to use the Services to design and buy cards for your own personal or internal organizational use. That license does not let you copy, adapt, redistribute, or commercially exploit our templates, artwork, or software, or use our name or logo without written permission.

You own the card you buy as a physical object, and you own Your Content. You do not acquire any right in our templates or design elements beyond their use in the cards you purchase.

If you send us ideas, suggestions, or feedback, you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use them for any purpose without obligation or compensation to you.

Share links contain a long random token and are viewable by anyone who has the link. They are not password protected. Treat the link as the key, and send it only to people you want to see the cards. Ask us and we will disable a link.

If you publish a group pack — for example a team roster others can order from — you are the one making the representations in Section 6for every card in it, including every photo of every other person's child. You are responsible for holding those permissions before you share the link, and your indemnity under Section 18 covers orders other people place from your pack.

People who order from a shared pack are buying cards designed by the person who created it. We are not responsible for the accuracy or lawfulness of content in a pack someone else built.

We rely on third parties to operate — including Stripe for payments, Supabase for data and storage, Vercel for hosting, Cloudflare for abuse protection, analytics providers, email delivery services, print and fulfillment partners, and shipping carriers. Their handling of your information is described in the Privacy Policy.

We do not control these providers and are not responsible for their acts, omissions, outages, or terms. Links to third-party sites are provided for convenience and are not endorsements.

The services and all products are provided “as is” and “as available,” with all faults and without warranty of any kind. To the fullest extent permitted by law, the Cardbop Parties disclaim all warranties, express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, and non-infringement, and any warranties arising out of course of dealing, usage, or trade.

We do not warrant that the services will be uninterrupted, secure, timely, or error-free; that defects will be corrected; that stored content, drafts, or uploaded photos will be preserved or recoverable; that printed output will match any on-screen preview; or that the services will meet your requirements.

Keep your own copies. The Services are not a backup service. We are not liable for lost, corrupted, or deleted drafts, designs, or photographs, and you should retain your original files.

Cardbop is an independent custom-printing service. Our products are not licensed, endorsed, sponsored by, or affiliated withany professional sports league, team, players' association, athlete, celebrity, or trading-card brand. Any such name entered by a customer is supplied by that customer under Section 6.

Cards are collectibles and keepsakes. We make no representation about their present or future monetary value, resale value, gradability, authenticity, scarcity, or investment potential.

Some jurisdictions do not allow the exclusion of implied warranties, so parts of this Section may not apply to you. Where an implied warranty cannot be disclaimed, it is limited to the shortest period allowed by law.

To the fullest extent permitted by law, the Cardbop Parties will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, content, business opportunity, or sentimental or irreplaceable value, arising out of or relating to these Terms, the services, or any product — whether based in contract, tort, negligence, strict liability, warranty, statute, or any other theory, and even if we were advised of the possibility of such damages.

The total aggregate liability of the Cardbop Parties for all claims relating to the services or a product will not exceed the greater of (a) the amount you actually paid us for the order giving rise to the claim in the twelve months before the event, or (b) one hundred U.S. dollars ($100).

Irreplaceable subject matter. Cards often commemorate events that cannot be repeated — a season, a wedding, a pet that has passed. You acknowledge that the sentimental value of a card is not a recoverable damage, that our liability is limited to the price of the affected items regardless of that value, and that this allocation of risk is a fundamental basis of the bargain between us. We could not offer custom cards at these prices otherwise.

These limitations apply even if a limited remedy fails of its essential purpose, and survive termination of these Terms.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so parts of this Section may not apply to you. Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for our own fraud, gross negligence, or willful misconduct, or for death or personal injury caused by our negligence.

You agree to defend, indemnify, and hold harmless the CardbopParties from and against any and all claims, demands, actions, investigations, damages, losses, liabilities, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys' fees and costs of defense) arising out of or relating to:

• Your Content, including any claim that it infringes or misappropriates a copyright, trademark, right of publicity or privacy, or any other right;
• any claim by a person appearing in imagery you supplied, or by their parent or guardian;
• any claim by a photographer, studio, agency, team, league, school, or brand relating to imagery, names, or marks you supplied;
• your breach of these Terms or of any representation or warranty you made in Section 6;
• your violation of any law or of the rights of any third party;
• your use or misuse of the Services or of any card we produced for you; and
• any card ordered by another person from a share link or group pack you published.

We will notify you of any claim subject to this Section, and we may assume exclusive control of its defense and settlement at your expense. You may not settle any claim in a way that imposes any obligation or admission on us without our prior written consent. You agree to cooperate with us in the defense. This Section survives termination.

We respect intellectual property and respond to valid notices under the Digital Millennium Copyright Act. If you believe content on the Services infringes your copyright, send a notice to contact@cardbop.comwith the subject line “DMCA Notice” that includes:

• your physical or electronic signature;
• identification of the copyrighted work you claim was infringed;
• identification of the material claimed to be infringing, with enough detail for us to locate it (a share link or order number is ideal);
• your name, address, telephone number, and email address;
• a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and
• a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.

We will remove or disable material as appropriate, and we terminate the accounts of repeat infringers. If you believe your content was removed in error, you may send a counter-notice to the same address. Misrepresenting that material is infringing can expose you to liability for damages under 17 U.S.C. § 512(f).

If you are a person appearing in a card and did not consent to it, or a parent or guardian of a child shown on a card, contact us at contact@cardbop.com and we will remove the image.

Please read this section carefully. It requires you to resolve disputes with us by individual binding arbitration, and it waives your right to a jury trial and your right to participate in a class action.

Informal resolution first. Before starting an arbitration, you agree to contact us at contact@cardbop.com and give us 60 days to resolve the matter informally. Your notice must describe the dispute and the relief you seek. Most problems are solved this way, and this step is a condition of starting arbitration.

Agreement to arbitrate. If we cannot resolve it, you and BabelOn Incorporated agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any product — including questions of the formation, validity, enforceability, or scope of this arbitration agreement — will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court.

Procedure. The arbitration will be conducted in English by a single arbitrator. It may proceed by document submission, telephone, or video, or in person in the county where you live or another mutually agreed location. The arbitrator may award the same individual relief a court could, and the award is final and binding and may be entered in any court of competent jurisdiction. Fees are governed by the AAA Consumer Rules; where those rules require us to pay the bulk of the filing and arbitrator fees, we will.

Class action waiver. You and BabelOn Incorporatedmay bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, coordinated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative proceeding.

Jury trial waiver. If for any reason a dispute proceeds in court rather than arbitration, you and BabelOn Incorporated each knowingly and irrevocably waive any right to a trial by jury.

Small claims and injunctive carve-out. Either party may bring an individual claim in small claims court if it qualifies, and either party may seek injunctive or equitable relief in court to protect intellectual property or to stop unauthorized access to the Services.

Your right to opt out. You may opt out of this arbitration agreement by emailing contact@cardbop.comwith the subject line “Arbitration Opt-Out” within 30 days of first accepting these Terms, and including your name and the email address on your account. Opting out affects nothing else in these Terms, and we will not retaliate — your account and orders are unaffected.

Severability and survival. If the class action waiver is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and heard in court, while all other claims remain in arbitration. If the entire arbitration agreement is found unenforceable, disputes go to the courts identified in Section 21. This Section survives termination of these Terms and the end of your relationship with us.

Time limit. To the extent permitted by law, any claim relating to the Services or a product must be brought within one year after it arises, or it is permanently barred.

These Terms and any dispute arising out of them are governed by the laws of the State of Delaware and, where applicable, the Federal Arbitration Act, without regard to conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

For any dispute not subject to arbitration, you and BabelOn Incorporated consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware, and waive any objection based on inconvenient forum.

If you are a consumer resident in a jurisdiction whose law grants you rights that cannot be waived by contract, nothing here deprives you of those rights or of the protection of mandatory local law.

You may stop using the Services at any time and can ask us to close your account by emailing contact@cardbop.com.

We may suspend or terminate your access, remove content, or refuse service at any time, with or without notice, if we believe you have violated these Terms, if we are required to by law, or to protect the Services, other users, or ourselves.

On termination, your license to use the Services ends immediately and we may delete your drafts, saved cards, and uploaded photos. Orders already accepted will be fulfilled or refunded. Sections 6, 7, 13, and 16 through 24, and any other provision that by its nature should survive, survive termination.

We may update these Terms. When we do, we will change the “Last updated” date at the top of this page, and for material changes we will provide additional notice — for example by email or an in-product notice — before they take effect.

Changes apply prospectively. Continuing to use the Services after the effective date means you accept the updated Terms. If you do not accept them, stop using the Services and close your account. The Terms in force when you placed an order govern that order.

Entire agreement. These Terms, the Privacy Policy, and any order confirmation are the entire agreement between you and BabelOn Incorporated about the Services, and supersede all prior discussions, representations, and understandings.

Severability. If any provision is held unenforceable, it will be limited or removed to the minimum extent necessary and the rest of these Terms remain in full effect.

No waiver. Our failure to enforce a provision is not a waiver of it, and no waiver is effective unless in writing.

Assignment. You may not assign or transfer these Terms without our written consent. We may assign them freely, including in connection with a merger, acquisition, reorganization, or sale of assets.

Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, fire, flood, epidemic, war, civil unrest, labor disputes, supply shortages, carrier failures, utility or internet outages, cyberattacks, or government action.

Independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between us.

No third-party beneficiaries. Except for the Cardbop Parties, who may enforce the provisions that protect them, these Terms create no rights in any third party.

Electronic communications and notices. You consent to receive communications from us electronically, and agree that electronic notices, agreements, and records satisfy any legal requirement that they be in writing. We may send notices to the email address on your account; you must send legal notices to contact@cardbop.com or to 8250 15th Ave NE, Seattle, WA 98115.

Headings. Section titles are for convenience only and do not affect interpretation. These Terms will not be construed against the drafter.

Export and sanctions. You represent that you are not located in, or a national or resident of, any country subject to U.S. embargo, and that you are not on any U.S. government restricted-party list.

BabelOn Incorporated d/b/a Cardbop
8250 15th Ave NE
Seattle, WA 98115
Email: contact@cardbop.com

Questions about privacy are answered in our Privacy Policy. For anything else, use the contact page.