Terms of Service

These Terms of Service (the “Terms”) are a binding contract between you and BabelOn Incorporated d/b/a Cardbop (“Cardbop,” “we,” “us,” or “our”). They govern your access to and use of cardbop.com, the card builder, any account you create, and every order you place (together, the “Services”).

You accept these Terms and our Privacy Policy, which is incorporated into these Terms by reference, by checking the box that says you agree to them when you create an account or before you place an order. We record that you checked it, which version you accepted, and when. If you browse the site or build a card without accepting, these Terms govern that use to the extent the law allows, but the arbitration agreement and class action waiver in Section 20 bind you only if you accepted as described in this paragraph. If you do not agree, do not use the Services.

Please read Section 16 (Disclaimers), Section 17 (Limitation of Liability), Section 18 (Indemnification), and Section 20 (Dispute Resolution and Arbitration) carefully. They limit our liability to you, require you to cover certain claims, and affect how disputes are resolved.

If you are entering into these Terms on behalf of a company, team, club, league, school, or other organization, you represent that you have authority to bind that organization, and “you” means both you and that organization.

Cardbop is a trade name (d/b/a) of BabelOn Incorporated. BabelOn Incorporated is the party that contracts with you, charges you, ships to you, and is named in every disclaimer, limitation, release, and indemnity in these Terms. References to “Cardbop” in these Terms, on the site, in order confirmations, or in any other communication mean BabelOn Incorporated unless we say otherwise.

Wherever these Terms protect us, that protection extends to BabelOn Incorporated and its parents, subsidiaries, affiliates, officers, directors, shareholders, employees, contractors, agents, suppliers, our printing partner, shipping carriers, and licensors (together, the “Cardbop Parties”).

You must be at least 18 years old and able to form a binding contract to use the Services. The Services are offered from the United States and we currently ship only to United States addresses.

Many cards are of children — a parent making a card of their kid is one of the most common things people do here. That is fine and expected. But the account holder, the person uploading, and the purchaser must each be an adult. If a card shows a child, you must be that child’s parent or legal guardian, or hold the permission of that child’s parent or legal guardian, before you upload the photograph. Those obligations are set out in Section 6, including the exception for unchanged cards ordered from another person’s group pack.

You may not use the Services if you are barred from doing so under applicable law, or if we have previously terminated your account.

You can design a card without an account, but saving designs, sharing packs, and viewing order history require one. If you place an order without signing in, we create an account for the email address you use at checkout. You agree to provide accurate information, to keep your credentials confidential, and to be responsible for everything that happens under your account.

Tell us promptly at contact@cardbop.com if you suspect unauthorized use. We are not liable for losses arising from someone else using your account, whether or not you authorized it.

We manufacture physical, made-to-order trading cards from the images and text you provide. A Display Card is a single card in a display case. A 10-card Card Pack is 10 cards in one sealed pack. Designing is free; you pay only when you place an order.

Every card is a custom, personalized good made specifically for you. Nothing we print is held in stock, and nothing can be resold to another customer. This is why the refund terms in Section 12 are what they are.

Printed cards are physical objects produced by industrial processes. Color, trim, centering, gloss, and cut vary slightly from screen previews and between print runs. On-screen previews are representations, not exact proofs. Minor variation of this kind is normal manufacturing tolerance and is not a defect.

“Your Content” means everything you upload, enter, or submit: photographs, images, artwork, logos, names, nicknames, team names, statistics, dates, messages on the back of a card, and anything else that ends up on a card, on a card page, or in your account.

You are solely responsible for Your Content. We are a printer acting on your instructions. We do not verify ownership, we cannot know who is in a photograph, and we rely entirely on the representations you make below.

Each time you upload content, confirm the rights checkbox, or place an order, you represent and warrant to us that all of the following are true:

• You own the imagery, or hold all rights necessary to use it. You either created the photograph or image yourself, or you have obtained from the copyright owner all licenses and permissions needed to reproduce it, print it on physical merchandise, have it manufactured by our printing partner on your behalf, and, if you share a link or publish a group pack, display it online to anyone with the link and fulfill orders placed by others from that pack.
• You have permission from every person shown. You have the consent of each identifiable individual in the imagery to use their name, image, likeness, and persona on a printed card and, if you share a link or publish a group pack, display that content online to anyone with the link and print it on cards ordered by others from that pack — and where that person is a minor, you are their parent or legal guardian, or you have the documented permission of their parent or legal guardian.
• For each child shown, you hold permission on one of two bases. For every person under 18 who appears on a card in your order, either you are that child’s parent or legal guardian, or that child’s parent or legal guardian has given you permission to use the child’s photograph, name, and likeness on printed cards and, if you share a link or publish a group pack, display that content online to anyone with the link and print it on cards ordered by others from that pack. If you are relying on someone else’s permission, you have it before you upload, you can produce it if we ask, and it has not been withdrawn.
• You hold rights to every name and mark you enter. Any team name, club name, league name, school name, sponsor name, logo, mascot, jersey number, or other mark that appears on your card is yours to use, or you have permission from the rights holder to use it in this way.
• Photographs you did not take are licensed. Photographs taken by a professional or team photographer are typically owned by that photographer, not by the subject or the person who purchased prints. Buying a photo, receiving a digital file, or being the person in the picture does not by itself give you the right to reproduce it on merchandise. You confirm you have secured that right.
• Your Content is lawful and non-infringing. It does not infringe or misappropriate any copyright, trademark, trade dress, patent, trade secret, right of publicity or privacy, moral right, or any other right of any person or entity, and it does not violate any law or any contract you are subject to.
• Your Content is not prohibited. It complies with Section 8.

These representations are a material inducement to us printing anything at all. We rely on them, and you make them again with every order. When you order from another person’s group pack, the ownership and permission representations in this Section and the rights confirmation below apply only to content you supply, add, or change. You may rely on the publisher’s ownership and permission representations for unchanged content in that pack, as described in Section 14.

You must check this box before you can complete an order. Checking it is an affirmative representation under this Section 6, and we record its exact wording, the version you saw, and the order it relates to. Whatever wording the box carries when you check it, the representations you make by checking it reach only content you supply, add, or change, as described above. Do not check it if you are not certain.

If a claim is brought against us because of content you supplied, Section 18 requires you — not us — to defend, indemnify, and pay for it.

You keep ownership of Your Content. We do not claim it.

You grant BabelOn Incorporated a non-exclusive, worldwide, royalty-free, fully paid, sublicensable license to host, store, reproduce, modify (for formatting, cropping, color correction, and layout), transmit, and display Your Content, and to have it printed and manufactured by our printing partner, solely to operate the Services and to produce, package, and deliver your order and orders others place from a group pack you publish.

This license lasts as long as we need it to fulfill orders authorized under this Section, provide support, honor reprints and reorders, display card pages, and keep the records described in the Privacy Policy. It ends when we delete Your Content, except for records we are required to keep and anything the law requires us to preserve. It also ends, as to any future printing or display, when the person shown in a photograph, or the parent or guardian of a child shown in one, withdraws the permission you represented in Section 6 or asks us to remove the image, and we will then act under Section 14.

We will not use your photos or card content in marketing without asking you first, and we do not use them to train machine-learning models. If you ever give us permission to feature your card, that permission is separate from this license and you can withdraw it going forward.

You may not use the Services to create, order, or transmit content that:

• infringes anyone’s copyright, trademark, publicity, privacy, or other rights;
• depicts a minor in a sexualized, exploitative, or endangering way, or is otherwise child sexual abuse material;
• is sexually explicit, obscene, or pornographic;
• harasses, bullies, threatens, defames, or targets any person, including making a card intended to mock or humiliate someone;
• promotes hatred or violence against people based on race, ethnicity, national origin, religion, disability, sex, gender identity, sexual orientation, age, or veteran status, or displays hate-group symbols;
• depicts graphic violence, gore, or self-harm;
• promotes or facilitates illegal activity, illegal drugs, weapons trafficking, or terrorism;
• impersonates another person or falsely suggests endorsement, affiliation, licensing, or sponsorship by any athlete, celebrity, team, league, school, brand, or organization;
• reproduces licensed sports properties, professional team marks, or trading-card brands in a way that suggests an official or licensed product;
• constitutes counterfeit goods, forged memorabilia, or anything designed to be passed off as an authentic or officially licensed collectible;
• contains malware, or is designed to interfere with the Services.

You also may not:

• scrape, crawl, reverse engineer, decompile, or attempt to derive the source code of the Services;
• circumvent rate limits, bot protection, authentication, or any technical restriction;
• use the Services to build a competing product, or resell access to the card builder;
• place orders fraudulently, use stolen payment credentials, or abuse promotions, discount codes, or refunds;
• upload another person’s photograph in order to create a card about them without their knowledge or consent;
• use the Services in violation of any applicable law, export control, or sanctions regime; or
• publish a group pack, or add a card to one, that shows a child for whom you do not hold the permission required by Section 6.

We have no obligation to monitor or review Your Content, and we do not pre-screen orders for rights ownership. Nothing in these Terms creates a duty to police what customers upload, and our failure to catch a problem is never a waiver of your obligations under Section 6.

We nonetheless reserve the absolute right, at any time and in our sole discretion, without notice and without liability, to:

• review, refuse, cancel, delay, or halt any order, before or after payment;
• remove or refuse to print any content we believe may violate these Terms or any law, or that we simply prefer not to print;
• ask you for documentation substantiating your rights to imagery, and to hold an order until you provide it;
• suspend or terminate an account; and
• report unlawful content to law enforcement, and make any report the law requires us to make.

If we cancel an order under this Section before it has been produced, our only obligation is to refund what you paid for the canceled items. Approving, printing, or shipping an order is not a determination by us that Your Content is lawful, licensed, or non-infringing, and is not an endorsement of it.

If we determine after production or after shipping that an order violated these Terms, we may refuse to reprint or reorder it, disable any share link or group pack associated with it, delete the underlying content from your account, suspend or terminate your account, and decline future orders. We may also ask you to stop using or distributing the cards and, where we consider it necessary, to return or destroy them; we may refund what you paid if you do. Nothing in this Section limits your obligations under Section 6 or your indemnity under Section 18, both of which continue to apply to a card that has already been delivered.

Reports the law requires. Some reporting is not discretionary. Where the law requires us to report content, we will report it, and where the law then requires us to preserve that content and related information, we will preserve it for as long as the law directs. Any such preservation, and any litigation hold or other legal preservation obligation, is an exception to every deletion commitment in these Terms and in the Privacy Policy. No law requires us to monitor or scan content looking for material of this kind, and nothing in this paragraph creates an obligation to do so.

Placing an order is an offer to buy. A contract forms only when we accept your order, which happens when we begin production or ship it — not when you submit payment and not when Stripe sends a receipt.

List prices are $29.99 for a Display Card and $49.99 for a 10-card Card Pack, exclusive of shipping and tax. Promotional prices are lower and are shown at checkout before you pay. Prices, promotions, and product configurations may change at any time, though a change will not affect an order we have already accepted.

Duties, tariffs, and surcharges. Our products are manufactured outside the United States, and the cost of importing them can change without notice to us. We may adjust prices to reflect those costs. Mandatory duties, tariffs, and other charges are included in the advertised or displayed price, except for applicable taxes and actual, reasonable shipping charges to deliver the order to you, which are shown before you pay. A change of this kind applies only to orders placed after it takes effect and never to an order we have already accepted.

Payments are processed by Stripe, and are also subject to Stripe’s own terms. We never receive or store your full card number. You represent that you are authorized to use the payment method you provide.

Pricing errors. If a product is listed at an obviously incorrect price due to a typographical, system, or data error, we may cancel the affected order even after it is confirmed, and refund you in full.

Promotions. Discounts and promotional codes are limited-time, apply as stated at checkout, cannot be combined unless we say so, have no cash value, and may be withdrawn or modified at any time. We may void discounts obtained through error, abuse, or resale.

Taxes. Sales tax is calculated at checkout where applicable and is your responsibility.

Chargebacks. If you dispute a charge with your bank instead of contacting us, we may suspend your account and decline future orders. We will contest chargebacks for orders that were produced and delivered as designed.

We ship to United States addresses. Production and delivery estimates are estimates only, are not guarantees, and are not of the essence of this contract. We are not liable for delays caused by carriers, weather, customs, incorrect addresses, or anything outside our reasonable control. The countries and territories we ship to are those listed at checkout from time to time; as of the date above we ship only to United States addresses.

You are responsible for the shipping address you provide. We are not responsible for orders delivered to an address you entered incorrectly, or for packages stolen after the carrier records delivery.

Subject to the carrier-loss remedy in Section 12 and any rights that cannot be waived under applicable law, title and risk of loss pass to you when we hand the order to the carrier.

Every card is manufactured to your specification and cannot be resold. Nothing in this Section limits any rights or remedies that cannot be waived under applicable law. Subject to those rights and remedies:

All sales are final. Except as provided below, custom cards are not returnable or refundable, and orders cannot be changed or canceled once production has begun.

Please proof your design carefully. We print what you submit. We are not responsible for errors in Your Content — misspelled names, wrong dates, incorrect statistics, low-resolution or blurry photos, poor cropping, or a design choice you later regret. The preview screens are your opportunity to catch these before you order.

Limited Warranty

BabelOn Incorporated d/b/a Cardbop, at the postal address published in Section 25, warrants to the purchaser of an order that, for 14 days after delivery, the cards in that order will be free from manufacturing defects and from print errors caused by us, and that any delivered parcel will contain the complete and correct items, undamaged in transit. To make a claim under this warranty, contact us at contact@cardbop.com within that period with your order number and photographs of the problem. If we confirm the issue, we will, at our option, reprint the affected items or refund what you paid for them, at no charge to you. This is a limited warranty.

That reprint or refund is your sole and exclusive remedy under this warranty, and it is limited to the affected items. This warranty does not cover errors in Your Content, variation within normal manufacturing tolerance, or damage occurring after delivery. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

How long implied warranties last. Any implied warranty on the cards, including the implied warranties of merchantability and fitness for a particular purpose, is limited in duration to the 14-day period of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Damages we do not cover. We are not liable for incidental or consequential damages in connection with this warranty or the cards, as set out in Section 17. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Color, trim, centering, and finish variation within normal manufacturing tolerance, and differences between a screen preview and a printed card, are not defects.

Carrier loss. If the carrier loses your order in transit and there is no delivery scan, contact us with your order number. We will, at our option, reprint the order at no charge or refund your payment for that order, including shipping. This remedy does not apply to an address you entered incorrectly or theft after recorded delivery, subject to rights that cannot be waived under applicable law.

Any refund we do issue goes back to the original payment method. Shipping charges are not refundable except where the entire order was our error or is refunded for carrier loss under this Section.

The Services — including the site, the card builder, our card templates, layouts, frames, borders, holo and foil treatments, backgrounds, icons, typography choices, sample art, copy, and the Cardbop name and logo — are owned by BabelOn Incorporated or our licensors and are protected by copyright, trademark, and other laws.

We grant you a limited, revocable, non-exclusive, non-transferable license to use the Services to design and buy cards for your own personal or internal organizational use. That license does not let you copy, adapt, redistribute, or commercially exploit our templates, artwork, or software, or use our name or logo without written permission.

You own the card you buy as a physical object, and you own Your Content. You do not acquire any right in our templates or design elements beyond their use in the cards you purchase.

If you send us ideas, suggestions, or feedback, you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use them for any purpose without obligation or compensation to you.

Share links. Share links contain a long random token and are viewable by anyone who has the link. They are not password protected. Treat the link as the key, and send it only to people you want to see the cards. Ask us at contact@cardbop.com and we will disable a link. Order and pack links may expire. A card-page link printed as a QR code on a physical card does not expire automatically, but can be disabled on request, and we do not guarantee that it will keep working. Share and pack pages, and card pages, ask search engines not to index them; this does not prevent access by anyone with the link.

Card pages. Every printed card carries a QR code that opens a page for that card. If you ordered the card, you can add a headline, a written story, more photographs, and links to its card page, and invite others to add to it, but anyone you invite must sign in to a Cardbop account to do so. Nothing added is visible to anyone else until you publish it, and once you do, anyone who scans the card or has the link can view the page. The page stays with the account that ordered the card, and giving away, trading, or selling the card does not transfer the page or any control over it.

The confirmation you give when you publish a card page. Before publishing a card page, and each time you publish an update to it, you must separately confirm the following:

You make the representations in Section 6 as to everything on the page, including anything someone you invited added, each time you publish it or an update to it, and those representations extend to displaying it to anyone who scans the card or has the link. Anyone you invite makes the same representations for what they add. Your indemnity under Section 18 covers everything published on your card page.

A card page that shows or names a child may not include the child’s home address, telephone number, or email address, or say where the child can be found at a particular time.

You can make a card page private, so that anyone else who scans the card is asked to sign in and cannot view it, or delete it, at any time. Deleting a card page removes everything added to it and our copy of the card’s artwork, so the QR code stops working for everyone and we can no longer reprint the card. If the card is still being printed, we delete them when it ships.

Publishing a group pack. A group pack lets you assemble cards — for example a team roster — and share a link so that other people can order those cards from us. You remain the person who supplied the content, and Cardbop remains the seller on every order placed from your pack.

The confirmation you give when you publish a group pack. Before publishing a pack, you must separately confirm the following, in addition to any confirmation you give at checkout:

You make the representations in Section 6 as to every card in the pack when you publish it, again each time you add a card to it, and again each time an order is placed from it while the link remains active. If a permission you were relying on is withdrawn, or you learn you did not have it, you must remove that card or ask us to disable the link.

If a parent or guardian objects. Any person shown on a card or card page, and the parent or guardian of any child shown on a card or card page, may contact us at contact@cardbop.com and ask us to remove the image or other content, or disable the link. We will do so, and we do not require them to explain their reasons, produce documentation, or contact the person who published the pack or page. We will also cancel any order for that card that we can still stop before production and refund it, and we will not accept further orders for it.

People who order from a pack. People who order from a shared pack are buying cards designed by the person who created it. That person, not Cardbop, supplied the content and made the representations about it. As explained in Section 6, your ownership and permission representations and rights confirmation apply only to content you supply, add, or change; you may rely on the publisher’s ownership and permission representations for unchanged content in that pack.

Your indemnity. Your indemnity under Section 18 covers orders that other people place from a pack you published, and claims by or on behalf of any person shown on a card in it.

We rely on third parties to operate — including Stripe for payments, Supabase for data and storage, Vercel for hosting, Cloudflare for abuse protection, analytics providers, advertising partners, email delivery services, our printing partner, and shipping carriers. Their handling of your information is described in the Privacy Policy.

We do not control these providers and are not responsible for their acts, omissions, outages, or terms. Links to third-party sites are provided for convenience and are not endorsements.

Subject to the limited warranty in Section 12 and to the paragraph on implied warranties below, the services are provided “as is” and “as available,” with all faults and without warranty of any kind. To the fullest extent permitted by law, the Cardbop Parties disclaim all warranties, express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, and non-infringement, and any warranties arising out of course of dealing, usage, or trade.

We do not warrant that the services will be uninterrupted, secure, timely, or error-free; that defects will be corrected; that stored content, drafts, or uploaded photos will be preserved or recoverable; that printed output will match any on-screen preview; or that the services will meet your requirements.

Keep your own copies. The Services are not a backup service. We are not liable for lost, corrupted, or deleted drafts, designs, or photographs, and you should retain your original files.

Cardbop is an independent custom-printing service. Our products are not licensed, endorsed, sponsored by, or affiliated with any professional sports league, team, players’ association, athlete, celebrity, or trading-card brand. Any such name entered by a customer is supplied by that customer under Section 6.

Cards are collectibles and keepsakes. We make no representation about their present or future monetary value, resale value, gradability, authenticity, scarcity, or investment potential.

What the cards are. Cards are printed paper and paperboard keepsakes intended for collecting and display. Cards, display cases, and packaging can present a choking or injury hazard to young children and should be kept away from children under three years of age.

Implied warranties on the cards. Because we give you the limited warranty in Section 12, we do not disclaim implied warranties on the cards themselves. Section 12 states how long they last, together with the rest of the warranty terms. The “as is” disclaimer and the disclaimers of implied warranties in this Section apply to the website, the card builder, and your account, not to the cards. Some jurisdictions do not allow the exclusion of implied warranties, so parts of this Section may not apply to you.

To the fullest extent permitted by law, the Cardbop Parties will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, content, business opportunity, or sentimental or irreplaceable value, arising out of or relating to these Terms, the services, or any product — whether based in contract, tort, negligence, strict liability, warranty, statute, or any other theory, and even if we were advised of the possibility of such damages.

The total aggregate liability of the Cardbop Parties for all claims relating to the services or a product will not exceed the greater of (a) the amount you actually paid us for the order giving rise to the claim or, if the claim does not relate to a particular order, the amount you paid us in the twelve months before the event, or (b) one hundred U.S. dollars ($100).

Irreplaceable subject matter. Cards often commemorate events that cannot be repeated — a season, a wedding, a pet that has passed. You acknowledge that the sentimental value of a card is not a recoverable damage, that our liability is subject to the cap and exceptions in this Section regardless of that value, and that this allocation of risk is a fundamental basis of the bargain between us. We could not offer custom cards at these prices otherwise.

These limitations apply even if a limited remedy fails of its essential purpose, and survive termination of these Terms.

Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for our own fraud, gross negligence, or willful misconduct, or for death or personal injury caused by our negligence.

You agree to defend, indemnify, and hold harmless the Cardbop Parties from and against any and all claims, demands, actions, investigations, damages, losses, liabilities, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys’ fees and costs of defense) arising out of or relating to:

• Your Content, including any claim that it infringes or misappropriates a copyright, trademark, right of publicity or privacy, or any other right;
• any claim by a person appearing in imagery you supplied, or by their parent or guardian;
• any claim by a photographer, studio, agency, team, league, school, or brand relating to imagery, names, or marks you supplied;
• your breach of these Terms or of any representation or warranty you made in Section 6;
• your violation of any law or of the rights of any third party;
• your use or misuse of the Services or of any card we produced for you; and
• any card ordered by another person from a share link or group pack you published.

Your obligations to defend, indemnify, and hold harmless under this Section do not apply to the extent a claim, loss, or expense results from the negligence, recklessness, or willful misconduct of any of the Cardbop Parties.

We will notify you of any claim subject to this Section, and we may assume exclusive control of its defense and settlement at your expense. You may not settle any claim in a way that imposes any obligation or admission on us without our prior written consent. You agree to cooperate with us in the defense. This Section survives termination.

We respect intellectual property and respond to notices under the Digital Millennium Copyright Act.

Our designated agent. Copyright Agent, BabelOn Incorporated, contact@cardbop.com, telephone: 214-914-1174, at the postal address published in Section 25.

If you believe content on the Services infringes your copyright, send a notice to our designated agent with the subject line “DMCA Notice” that includes:

• your physical or electronic signature;
• identification of the copyrighted work you claim was infringed;
• identification of the material claimed to be infringing, with enough detail for us to locate it (a share link or order number is ideal);
• your name, address, telephone number, and email address;
• a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and
• a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.

We will act expeditiously to remove or disable access to material identified in a valid notice and take reasonable steps promptly to notify the customer who supplied it. We terminate the accounts of repeat infringers in appropriate circumstances. Misrepresenting that material is infringing can expose you to liability for damages under 17 U.S.C. 512(f).

Counter-notice. If your material was removed and you believe it was removed in error or misidentified, you may send a counter-notice to our designated agent that includes your physical or electronic signature, identification of the removed material and where it appeared, a statement under penalty of perjury that you have a good-faith belief it was removed as a result of mistake or misidentification, your name, address, and telephone number, and your consent to the jurisdiction of the United States District Court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which we may be found) and your agreement to accept service of process from the person who sent the original notice or that person’s agent. Upon receiving a valid counter-notice, we will promptly forward a copy to the person who sent the original notice and inform that person that we will restore the material in 10 business days. We will restore the material not less than 10 nor more than 14 business days after receiving the counter-notice, unless our designated agent first receives notice that the person who sent the original notice has filed an action seeking a court order restraining the customer from engaging in infringing activity relating to that material on the Services. This copyright procedure does not prevent us from restricting material for an independent reason under these Terms, including a privacy or consent objection.

If you are a person appearing on a card or card page and did not consent, or you are the parent or guardian of a child shown on a card or card page, contact us at contact@cardbop.com and we will remove the image or other content, or disable the link as described in Section 14. This route is separate from the copyright process above, you do not need to claim to own the photograph, and we will not ask you for documentation.

Please read this section carefully. It requires you to resolve disputes with us by individual binding arbitration, and it waives your right to a jury trial and your right to participate in a class action.

Informal resolution first. Before starting an arbitration, you agree to contact us at contact@cardbop.com and give us 60 days to resolve the matter informally. Your notice must describe the dispute and the relief you seek. Most problems are solved this way, and this step is a condition of starting arbitration. The one-year time limit at the end of this Section, and any other limitations period that applies to your claim, stop running on the date we receive your notice and start running again when the 60-day period ends.

Agreement to arbitrate. If we cannot resolve it, you and BabelOn Incorporated agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any product — including questions of the formation, validity, enforceability, or scope of this arbitration agreement — will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court.

Procedure. The arbitration will be conducted in English by a single arbitrator. It may proceed by document submission, telephone, or video, or in person in the county where you live or another mutually agreed location. The arbitrator may award the same individual relief a court could, and the award is final and binding and may be entered in any court of competent jurisdiction. Fees are governed by the AAA Consumer Rules; where those rules require us to pay the bulk of the filing and arbitrator fees, we will.

Class action waiver. You and BabelOn Incorporated may bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, coordinated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative proceeding.

Jury trial waiver. If for any reason a dispute proceeds in court rather than arbitration, you and BabelOn Incorporated each knowingly and irrevocably waive any right to a trial by jury.

Small claims and injunctive carve-out. Either party may bring an individual claim in small claims court if it qualifies, and either party may seek injunctive or equitable relief in court to protect intellectual property or to stop unauthorized access to the Services.

Your right to opt out. You may opt out of this arbitration agreement by emailing contact@cardbop.com with the subject line “Arbitration Opt-Out” or mailing a written notice marked “Arbitration Opt-Out” to the postal address in Section 25. Your notice must be sent by email or postmarked within 30 days after the later of the date you first accepted these Terms as described in Section 1 and the date of your first order. It must include your name, a statement that you opt out of arbitration, and the email address associated with your account or order, or another contact email address if you have neither. Opting out affects nothing else in these Terms, and we will not retaliate — your account and orders are unaffected.

Severability and survival. If the class action waiver is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and heard in court, while all other claims remain in arbitration. If the entire arbitration agreement is found unenforceable, disputes go to the courts identified in Section 21. This Section survives termination of these Terms and the end of your relationship with us.

Time limit. To the extent permitted by law, any claim relating to the Services or a product must be brought within one year after it arises, or it is permanently barred.

These Terms and any dispute arising out of them are governed by the laws of the State of Delaware and, where applicable, the Federal Arbitration Act, without regard to conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

For any dispute not subject to arbitration, you and BabelOn Incorporated consent to the exclusive jurisdiction and venue of the state courts of the State of Delaware and the United States District Court for the District of Delaware, and waive any objection based on inconvenient forum.

If you are a consumer resident in a jurisdiction whose law grants you rights that cannot be waived by contract, nothing in these Terms deprives you of those rights, of the protection of mandatory local law, or of any right that law gives you to bring a claim in the courts of the place where you live.

You may stop using the Services at any time and can ask us to close your account by emailing contact@cardbop.com.

We may suspend or terminate your access, remove content, or refuse service at any time, with or without notice, if we believe you have violated these Terms, if we are required to by law, or to protect the Services, other users, or ourselves.

On termination, your license to use the Services ends immediately and we may delete your drafts, saved cards, and uploaded photos. Orders already accepted will be fulfilled or refunded. Sections 6, 7, 13, and 16 through 24, Section 12 as to orders already accepted and claims already accrued, and any other provision that by its nature should survive, survive termination.

We may update these Terms. When we do, we will change the “Last updated” date at the top of this page, and for material changes we will provide additional notice — for example by email or an in-product notice — before they take effect.

Changes apply prospectively. Material changes, including any change to Section 20, bind you only after you accept them: the next time you sign in or place an order after a material change takes effect, we will ask you to check the box agreeing to the updated Terms, and we record which version you accepted and when. Other changes take effect on the date shown, and continuing to use the Services after that date means you accept them. If you do not accept them, stop using the Services and close your account. The Terms in force when you placed an order govern that order, and a change does not apply to a dispute that arose before it took effect.

Entire agreement. These Terms, the Privacy Policy, and any order confirmation are the entire agreement between you and BabelOn Incorporated about the Services, and supersede all prior discussions, representations, and understandings.

Severability. If any provision is held unenforceable, it will be limited or removed to the minimum extent necessary and the rest of these Terms remain in full effect.

No waiver. Our failure to enforce a provision is not a waiver of it, and no waiver is effective unless in writing.

Assignment. You may not assign or transfer these Terms without our written consent. We may assign them freely, including in connection with a merger, acquisition, reorganization, or sale of assets.

Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, fire, flood, epidemic, war, civil unrest, labor disputes, supply shortages, carrier failures, utility or internet outages, cyberattacks, or government action.

Independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between us.

No third-party beneficiaries. Except for the Cardbop Parties, who may enforce the provisions that protect them, these Terms create no rights in any third party.

Electronic communications and notices. You consent to receive communications from us electronically, and agree that electronic notices, agreements, and records satisfy any legal requirement that they be in writing. We may send notices to the email address associated with your account or order, or another contact email address you provide. You must send legal notices to contact@cardbop.com, or by mail to the current postal address published in Section 25 and on our contact page. We may update that postal address by revising Section 25 and our contact page, and the address published there at the time you send a notice is the effective address for these Terms.

Headings. Section titles are for convenience only and do not affect interpretation. These Terms will not be construed against the drafter.

Export and sanctions. You represent that you are not located in, or a national or resident of, any country subject to U.S. embargo, and that you are not on any U.S. government restricted-party list.

BabelOn Incorporated d/b/a Cardbop
1037 NE 65th St #226
Seattle, WA 98115
Email: contact@cardbop.com
Telephone: 214-914-1174

Our current postal address is published on our contact page and is the address for legal notices, copyright complaints under Section 19, and arbitration opt-outs under Section 20. If we move, the address published on that page and in this Section at the time you send a notice is the effective address.

Questions about privacy are answered in our Privacy Policy. For anything else, use the contact page.

Notice to California residents. Our prices and charges are described in Section 10, and our contact details are above. For help or to make a complaint about the Services, contact us using those details. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or (800) 952-5210.